Account Information

Receive your utility statement via email, update your contact information, or BOTH!

Just click on the button below, fill out the information requested, and hit “submit”.

By signing up for email statements you will no longer receive a paper statement.  Email statements will be sent from the following email address:  CBJ.Utility@juneau.org.  Please verify your email settings to avoid having the statement blocked or be considered “junk”.

Dwelling unit determination is made by the CBJ Community Development Department (CDD). For more information regarding dwelling unit determination contact CDD

Community Development
Phone: 586-0715
Email: CDD_Admin@juneau.org

Utility Billing bills the owner of record. Accounts are closed/opened by using the date a Deed is recorded with the State of Alaska Recorders Office. Early occupancy agreements are between private parties.

Name changes, i.e. marital name changes, require a deed to be recorded. A local title company may be able to assist you with the process or contact the State of Alaska Recorders Office for information on how to record a document.

400 Willoughby Ave, 3rd Floor
Juneau, AK  99801
Phone:  465-2514
Website: http://dnr.alaska.gov/ssd/recoff/default.cfm

Are you a metered customer?

In an effort to more efficiently communicate with our metered customers, we ask that you take a few moments to provide current contact information through the link below.

We will use this contact information to relay important information regarding your water meter in a timely manner. A couple examples would be to inform you of high usage or to make arrangements to assess, repair and/or upgrade your meter.

Just click on the button below, fill out the information requested, and hit “submit”. Please note this will not update your billing information.

Water meter information will be sent from the following email address:  CBJ.Meters@juneau.org.  Please verify your email settings to avoid having the statement blocked or be considered “junk”.